{"id":609,"date":"2020-10-13T07:28:49","date_gmt":"2020-10-13T07:28:49","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=609"},"modified":"2025-01-12T14:35:38","modified_gmt":"2025-01-12T14:35:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/kralfein.com\/index.php\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"609\" class=\"elementor elementor-609\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c22eabf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c22eabf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-eb69a9e elementor-hidden-tablet elementor-hidden-phone\" data-id=\"eb69a9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4c5906c\" data-id=\"4c5906c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-401bed2 elementor-widget elementor-widget-razzi-faq\" data-id=\"401bed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;status&quot;:&quot;yes&quot;}\" data-widget_type=\"razzi-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-faq\"><div class=\"box-content active\"><h2 class=\"faq-title\">1. What are the features of the fabrics used in Kralfein products?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Kralfein products are made with 100% cotton and predominantly double-face fabrics. Our high-quality materials ensure both durability and maximum comfort. Each piece offers a unique style that merges modern designs with artistic expression.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">2. Are the artworks used in your products legal?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Yes, all the artworks featured in our products are designed within legal frameworks. We draw inspiration from iconic pieces such as Mona Lisa and Vincent van Gogh's works, reinterpreting them in a modern and wearable way.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">3. How should I choose the size of your products?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Our products are available in oversized, boxy, and regular fits. You can find detailed size information in the product descriptions. Please check the size chart for the most accurate fit. Since our products are made from 100% cotton, they are designed slightly larger than standard sizes to account for slight shrinkage after the first wash. Therefore, we recommend washing your product before use. For a more relaxed fit, you can choose a size slightly larger than your usual size.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">4. How long will it take for my order to arrive?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Your order will be shipped within 1-2 business days after payment confirmation. Delivery time depends on your location: typically, it takes 2-6 business days within Europe and 3-10 business days for regions outside of Europe.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">5. What is your return and exchange policy?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>For returns and exchanges, the product must be unused, with its tags intact and in its original packaging. To initiate the process, photos of the product must be sent via email to Kralfein on the same day you receive your order. If these photos are not sent, the return or exchange process cannot be completed. <strong>Limited edition<\/strong> items are not eligible for return or exchange under any circumstances. If the product page indicates \"limited edition,\" it cannot be returned or exchanged. For all other items, please contact our customer service via email for further details about return and exchange procedures.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">6. What are the care instructions for Kralfein products?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>To ensure the longevity of your products, we recommend washing them at a low temperature (30\u00b0C), ironing them inside out, and avoiding harsh chemicals like bleach. Do not apply excessive heat, and avoid using a tumble dryer. This will help maintain the durability of both the fabric and the artistic prints.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">7. Does Kralfein have a physical store?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Currently, Kralfein operates exclusively through its online store. However, we plan to open physical stores in the future. Stay updated by following us on our social media channels.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">8. Do you offer custom designs?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>At Kralfein, we do not provide customization or special design services for our current collections. However, we continuously update our collections to offer innovative and unique designs.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-a422420 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"a422420\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. What are the features of the fabrics used in Kralfein products? Kralfein products are made with 100% cotton and predominantly double-face fabrics. Our high-quality materials ensure both durability and maximum comfort. Each piece offers a unique style that merges modern designs with artistic expression. 2. Are the artworks used in your products legal? Yes, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":4,"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":13239,"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/pages\/609\/revisions\/13239"}],"wp:attachment":[{"href":"https:\/\/kralfein.com\/index.php\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}